Pro Bono Case Studies

Case studies are examples of previous Pro Bono projects. Browse our library and see how we can help your organisation below.

Maritime Accidents: Root Causes and Saving Lives

Maritime Accidents: Root Causes and Saving Lives

Helping CHIRP draw insights from their data to improve their reporting.

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Analysis of Donor Profile Data

Analysis of Donor Profile Data

The client requested support to analyse a dataset of 25,000 supporters. The main aim was to help them understand how they can better communicate with their donor network.

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Critical Review of Data Infrastructure

Critical Review of Data Infrastructure

CEF required a critical review of their system and advice on how best to aggregate and explain the data so that it provides valid, reliable, and useful output that can be safely used by any external organisation.

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Using Data for Insight, Understanding and Change

Using Data for Insight, Understanding and Change

Contact wanted a better view of the demographics of the people they reach as a charity, to highlight gaps in services and to inform future activities and analysis.

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Gaining insight from call centre records

Gaining insight from call centre records

Porchlight run a call centre through which they co-ordinate their services, offering advice, referrals to support services or signposting to other information.

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Data Collection and Analysis

Data Collection and Analysis

BuddyHub is a Community Interest Community. They create new friendships to build better-connected and inclusive communities which benefit everyone involved.

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Identifying What Data Is Needed and How To Collect It

Identifying What Data Is Needed and How To Collect It

IMAS is a small not-for-profit with huge ambition for global change. It has been working with the Universities of Leeds and Loughborough to evaluate the Mixed Ability model and needed ways of complementing this with monitoring data as evidence

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Using Transactional Data to Know Your Audience

Using Transactional Data to Know Your Audience

Bloodwise’s wealth of transactional data presented an opportunity to improve their knowledge about their supporters; they were to keen to understand how many different groups of supporters they had and what makes these groups different.

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Harnessing External Data to Improve Efficiency

Harnessing External Data to Improve Efficiency

Needed to improve the efficiency and effectiveness of matching processes, free up resource, develop more value adding activities.

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Gaining Strategic Insight from Data

Gaining Strategic Insight from Data

The charity wanted to be able to gain strategic insights from its data to help with funding applications.

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Processing Donations More Quickly

Processing Donations More Quickly

The Stroke Association’s mission is to prevent strokes and achieve life after stroke through providing services, campaigning, education and research.

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Measuring Impact More Comprehensively

Measuring Impact More Comprehensively

EPF wished to make a better assessment of its impact on clients in order to demonstrate more fully its value to funders.

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Improving Processes, Increasing impact

Improving Processes, Increasing impact

Needed to improve the efficiency and effectiveness of matching processes, free up resource, develop more value adding activities.

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Quantifying the impact of Baby Lifeline's work on parents and babies

Quantifying the impact of Baby Lifeline's work on parents and babies

Baby Lifeline had no way of quantifying the impact of its work on parents and babies. Robust and compelling measures, demonstrating the impact of their interventions on reducing harm would help the charity to raise awareness and secure additional fun

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Supporting young people experiencing or at risk of homelessness

Supporting young people experiencing or at risk of homelessness

The client requested help to understand and suggest improvements to their monitoring and evaluation processes. There was a need to better understand and demonstrate how the charity was serving young people, and what could be improved.

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Promote healthy walking habits for everyone in Scotland and ensuring paths remain safe and welcoming.

Promote healthy walking habits for everyone in Scotland and ensuring paths remain safe and welcoming.

The project involved a mix of data dimensionality reduction techniques to streamline the questionnaire, cluster analysis to identify pockets of respondents with similar attitudes

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Developing a performance dashboard for Off The Fence

Developing a performance dashboard for Off The Fence

Develop a performance dashboard for Off The Fence (OTF)

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Helping the hungry by improving processes

Helping the hungry by improving processes

The Welcome Centre provides emergency food and toiletries packs, household goods, bedding and clothes to people in crisis.

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Supporting Care4All performance management dashboard

Supporting Care4All performance management dashboard

Care4All are an established charity who provide social care support and services to hundreds of vulnerable people in North East Lincolnshire and the surrounding areas.

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Evaluating SHP’s Opportunities Programme

Evaluating SHP’s Opportunities Programme

SHP (originally Single Homelessness Project) are a London-based charity who provide a range of support to people who are homeless or at risk of homelessness

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Maritime Accidents: Root Causes and Saving Lives

Maritime Accidents: Root Causes and Saving Lives

CHIRP is an independent and impartial charity dedicated to improving safety in the air and at sea. They wanted help to leverage the information collected about maritime incidents to draw insights from the data.

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Analysis of donor profile data

Analysis of donor profile data

The client requested support to analyse a dataset of 25,000 supporters. The main aim was to help them understand how they can better communicate with their donor network.

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Using Transactional Data to Know Your Audience

Using Transactional Data to Know Your Audience

Bloodwise’s wished to improve their knowledge about their supporters; they were to keen to understand how many different groups of supporters they had and what makes these groups different from each other.

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Understanding Uncertainty to Manage Change

Understanding Uncertainty to Manage Change

To address the challenging external environment, trustees had recently broadened the charity’s Objects.

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Understanding the Benefits of a Social Care Programme

Understanding the Benefits of a Social Care Programme

The WAVE Trust needed to understand the cost and benefits of their social care programme ‘Pioneer Communities’ to support their business case for funding from Local Authorities.

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Supporting a Homeless Charity’s Annual Client Survey

Supporting a Homeless Charity’s Annual Client Survey

The Cardinal Hume Centre needed to know its impact on its clients and ensure that their voices were heard.

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Simplifying Selection and Improving Allocation

Simplifying Selection and Improving Allocation

Charityworks wanted to learn how they could streamline their selection and matching processes to make them more efficient and effective as they scaled the programme up.

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Setting priorities for growing demand and budget cuts

Setting priorities for growing demand and budget cuts

With funding cuts to themselves, but ever-growing needs from their beneficiaries as the consequences of austerity bite, the organisation needed to develop a sustainable set of priorities – and bring staff with them.

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Reviewing a Business Model to Ensure Efficiency

Reviewing a Business Model to Ensure Efficiency

Bikeworks requested a review of their business model and Management Information (MI) arrangements (including impact data) to ensure that they are aligned (and effective and efficient).

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Processing Donations More Quickly

Processing Donations More Quickly

To seek confirmation that their current process for donation handling was efficient, robust (financially secure with accurate donor data capture) and capable of meeting their service level targets, and to get ideas for process improvements.

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Process Analysis for Continuous Improvement

Process Analysis for Continuous Improvement

Supporter donation management processes can be complex, involve duplication and use multiple external parties and internal depts. Process improvement will ensure the best supporter care and internal use of resource.

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Planning for financial self sustainability

Planning for financial self sustainability

A new social enterprise’s progress had been much slower than assumed in original financial plans; re-planning was needed, but trustees had limited understanding of original plans.

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Modelling the UK Dog Population

Modelling the UK Dog Population

Just how many dogs are there in the UK and how many are moving in and out of welfare/rescue? Without an understanding of the population and how it is stratified, it is difficult to propose meaningful welfare improvement policies.

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