The Client
CHIRP is an independent and impartial charity dedicated to improving safety in the air and at sea. Their confidential human factors incident reporting system empowers people working in the maritime and aviation sectors to share their safety concerns without the fear of being identified.
The Client's Problem
CHIRP wanted help to leverage the information collected about maritime incidents to draw insights from the data to improve their reporting system going forward.
The Solution
- Text Analysis of key themes around report severity.
- Recommendation to streamline and improve quality of reporting going forward.
- Predictive Model to impute missing field of report severity.
The Benefits
- Suggestions to improve the reporting system.
- Identifying primary causes of accidents and pattern recognition.
- Key Insights about drivers of accident severity.
- Missing data imputation methodology that can be developed further.
Not only did the project exceed expectations for CHIRP, but several options for moving forward were also identified. The project helped CHIRP learn a lot about the data that they hold and outlined a future approach which will make the collection and analysis of future data more meaningful. For CHIRP “the project was more than worthwhile!”
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